GovChime
AWARDDELIVERY ORDEROther than small business

Delivery order GSH0014AA0470CONCENTRIX CVG CORPORATION

Overview

Award facts

Period of performance
Sep 26, 2016 to Oct 1, 2016
Ended
Modifications
13
Latest action Sep 26, 2016
Contract type
Delivery order
PIID GSH0014AA0470

Description of requirement

MULTI-CHANNEL CALL CENTER REQUIREMENT IGF::OT::IGF

Dates and value

Award date
Signed on Sep 30, 2014
Potential end of performance
Sep 29, 2019
Parent contract vehicle
GS00V08PDD0067 (IDC, multiple award) — 5 orders recorded under it

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Sep 26, 2016. View on USAspending · Recipient on SAM.gov

Recipient

NameCONCENTRIX CVG CORPORATION
LocationCINCINNATI, OH
UEIR7KCELSAKYT5
Business sizeOther than small businessSize at award, per the contracting officer
Parent companyCONCENTRIX CVG CORPORATION

Business types and certifications

For-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. General Services Administration
  2. Office Of Administrative Services
  3. OAS OFFICE OF INTERNAL ACQUISITION
Funded by
  1. General Services Administration
  2. Office Of Citizen Services And Innovative Technologies
  3. OFC CITIZEN SVCS INNOVATI TECH 18F
Funded from
Technology transformation service; Working capital fund (reimbursable); Federal citizen services fund (reimbursable)Program activities047-4540, 047-4549Federal accounts (agency financial reports)

Place of performance

Place of performance
Cincinnati, Hamilton County, Ohio 45202-1139
Congressional district (place of performance)
OH-01As reported at the time of the action

Classification and competition

Classification

NAICS
519190ALL OTHER INFORMATION SERVICES
Product or service (PSC)
AD21R&D- DEFENSE OTHER: SERVICES (BASIC RESEARCH) (research and development)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
No set-aside used
Contract pricing
Firm fixed priceJ
Offers received
5

Contract details

Certified cost or pricing data
No
Service Contract Act labor standards
Yes
Commercial procedures
Commercial item procedures not usedD
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not a bundled requirementD
Consolidated requirement
No
Undefinitized action (terms not final)
No
Multi-year contract
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Sep 30, 2014Base obligation at award: $1,926,561
Latest action
Sep 26, 2016 — Other administrative actionModification PS14; administrative: no change in scope or value
Latest substantive action
Jun 29, 2016 — Option exercisedModification PS13; obligation change +$120,855
Latest funding action
Sep 26, 2016 — Funding onlyModification PS15; obligation change +$265,331; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Funding only6
  • Other administrative action3
  • Option exercised2
  • Supplemental agreement (within scope)1
  • Change order1
14 actions recorded, Sep 30, 2014 to Sep 26, 2016; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Recovered materials and sustainability
Energy efficientD
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
IDCB
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
Awarding agency code
4700
Awarding sub-tier code
4773
Contracting office code
47HAA0
Transactions recorded under this award key
14

Funding

Funding agency code
4700
Funding sub-tier code
4760
Funding office code
47XA00
Treasury accounts
  • 047-X-4540-001
  • 047-X-4549-001
Object classes
  • 25.1: Advisory and assistance services