FY26 EAMC Medical Record Storage and Shredding Services

The contractor shall pick up, store, retrieve, re-file, destroy, and ship records to other Federal Records Centers.  The contractor shall have a climate controlled secured storage facility that houses media records  (paper, diskettes, tapes, videotapes, CD Rom’s, X-Rays, micrographic and electronic records).  The facility is required to store classified documents in a separate and secured type of environment that meet regulatory requirements. Approximately 760- 1.2 cubic feet (or equivalent) cartons for storage, number of cartons will fluctuate based on storage and destruction. Due to the 24-hour mission of Dwight D. Eisenhower, a customer service phone number must be available 24 hours a day, 7 days a week.  A trained representative of the vendor must be able to physically respond to the site within 2 hours of notice who can provide in-services, answer questions, and assist with troubleshooting within the hours of 8:00 am to 8:00 pm EST, Monday through Friday, excluding Holidays with average response time of eight (8) business hours.

***Please ensure each of the 4 amendments is signed and included in offers.***