Notice ID: 206024accf494b57bf1d4da88721f4c1Award NoticeAwarded
6515--NX EQ Physiologic Motility Analyzers (EndoFLIP)
Awarded on November 4, 2026. Full description on SAM.gov.
Awarded tounder 36C10X27D0006 (source: SAM.gov award notice)• $5.5M
Overview
- Posted
- November 4, 2026
- Notice type
- Award Notice
- NAICS
- 339113: Surgical Appliance and Supplies Manufacturing
- Agency
- Department of Veterans Affairs
Notice details
- Office
- SAC FREDERICK (36C10X)
- Place of performance
- Nationwide
- PSC
- 6515: MEDICAL AND SURGICAL INSTRUMENTS, EQUIPMENT, AND SUPPLIES
- Last updated
- Nov 4, 2026
- First published
- Last updated on SAM.gov
- Award date
- Nov 4, 2026
- Award amount (SAM.gov award notice)
- $5.5M
Identifiers
- Solicitation number
- 36C10X26R0054
- Notice ID
- 206024accf494b57bf1d4da88721f4c1
- Award number (PIID)
- 36C10X27D0006
Description
The Department of Veterans Affairs, in support of VA Medical Centers, awarded contract 36C10X27D0006 to Veterans Healthcare Supply Solutions (VHSS). The contract for NX EQ Physiologic Motility Analyzers EndoFLIP is valued at $5,457,451.80 with a period of performance from November 16, 2026, to November 15, 2031
Award Overview
Award Number
36C10X27D0006
Award Amount (SAM.gov award notice)
$5.5M
Award Date
Nov 4, 2026
Awardee
Awardee UEI
TLTXKMLQEYU9
Awardee CAGE Code
65HC5
Awardee Address
JACKSONVILLE, FL 32226, FALKLAND ISLANDS (ISLAS MALVINAS)
Original Solicitation
Notice ID: 206024accf494b57bf1d4da88721f4c1
Posted Date: Nov 4, 2026
Original Response Deadline: Not specified
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Contacts
Contracting Officer
Primary Contact
Jalima J. Jones
Contract Specialist
Documents
Files (10)
- Download
ATTACHMENT H - BNJ NX EQ PHYSIOLOGIC MOTILITY ANALYZERS EndoFLIP- FE.pdf
397 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
ATTACHMENT G - PAST PERFORMANCE QUESTIONNAIRE - NX EQ PHYSIOLOGY MOTILITY ANALYZERS 02.docx
27 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
ATTACHMENT F - PAST PERFORMANCE REFERENCE - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS.docx
18 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
ATTACHMENT E - REPORTING TOOL - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS.xlsx
41 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
ATTACHMENT D - SOLICITATION PROVISIONS - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS.docx
84 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
ATTACHMENT C - CONTRACT CLAUSES - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS.docx
42 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
ATTACHMENT B - CONTRACT ADMINISTRATION - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS 02.docx
46 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
ATTACHMENT A - PRICE COST SCHEDULE - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS.xlsx
23 KBAdded in Combined Synopsis/Solicitation version 1Posted - Download
36C10X27D0006_1.docx
14 KBAdded in Award Notice version 2Posted - Download
36C10X26R0054_1.docx
22 KBAdded in Combined Synopsis/Solicitation version 1Posted
Links (2)
- VA | OALC | OPAL | SACwww.va.govPosted
- VA | OALC | OPAL | SACwww.va.govPosted
Lifecycle
- 1Version 1Combined Synopsis/Solicitation
6515--NX EQ Physiologic Motility Analyzers (EndoFLIP)
- 2Version 2Award NoticeCurrent
Type changed from Combined Synopsis/Solicitation to Award Notice
6515--NX EQ Physiologic Motility Analyzers (EndoFLIP)
Similar Opportunities
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|---|---|---|
The Veterans Health Administration (VHA) Non-Expendable Equipment National Program has identified the Microscope: Spine product line as a candidate for a VA-wide (otherwise referred to as “national”) single Requirements contract award. The microscope provides a stable, maneuverable platform with motorized zoom and focus, long working‑distance lenses, and high‑intensity illumination suitable for deep spinal corridors. It supports hybrid optical/digital viewing, allowing the surgeon to operate through traditional eyepieces or external large‑format 3D monitors. Integrated imaging capabilities provide 4K or higher‑resolution video and still capture for clinical documentation, teaching, and intraoperative collaboration. Systems of this type include fluorescence visualization options (e.g., ICG (indocyanine green)‑based vascular assessment), navigation data overlays, assistant viewing optics, and compatibility with surgical navigation platforms. The microscope is mounted on a mobile, counterbalanced stand or arm designed for smooth, low‑effort repositioning during procedures. It includes OR‑ready connectivity (HDMI/SDI), DICOM/PACS export options, and supports wireless data functions depending on configuration. This equipment is used in neurosurgery, orthopedic spine surgery, and related specialties requiring precise micro visualization during complex spinal procedures. The Contractor must demonstrate the ability to meet all requirements for the solicitation. The objective is to provide Microscope: Spine throughout the VA medical centers and facilities located in the Continental United States (CONUS) or Outside of the Continental United states (OCONUS). The period of performance is for a base of 12-months with four 12-month option periods. Please see the Combined Synopsis/Solicitation and Attachments for more information. | Market Research | 11/17/2026 |
Solicitation Number:  36C10X26R0054  Notice Type:  Combined Synopsis/Solicitation  This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested, and a written solicitation will not be issued. Solicitation number 36C10X26R0054 is issued for this combined synopsis/solicitation; this solicitation is being issued as a Request for Proposal (RFP). This combined synopsis/solicitation incorporates provisions and clauses in effect through Federal Acquisition Circular (FAC) 2026-01, dated 13 March 2026. Requirement Description: VA has a requirement to purchase the Medtronic EndoFLIP 300 system and related accessories and to deliver the same to its VA Medical Centers around the country. The EndoFLIP 300 provides real-time measurements of the pressure and dimensions of the esophagus during endoscopic evaluation and surgical procedures through Impedance Planimetry. Impedance Planimetry is described as a catheter-mounted, balloon-covered probe placed during a regular endoscopy using sedation and inflated to prespecified pressures. During inflation, pressure sensors along the balloon measure intraluminal pressure and cross-sectional areas within a gastrointestinal lumen or sphincter. The measurements are used to calculate a distensibility index (mm2/mm Hg) or compliance of the evaluated area. A single award, Brand Name Only Requirements contract will be awarded for Medtronic EndoFLIP accordance with all terms, conditions, provisions, specifications, and schedule of this solicitation herein. Proposals shall contain the terms for cost/price. The Government reserves the right to award without discussions.  The associated North American Industrial Classification System (NAICS) code for this procurement is 339113 Surgical Appliance and Supplies Manufacturing, Product Service Code: 6515 Medical and Surgical Instruments, Equipment, and Supplies. This procurement action is Unrestricted Full and Open. This acquisition anticipates award of a single award Requirements contract in accordance with FAR Part 16.503 for Medtronic EndoFLIP 300 System and related accessories as identified in ATTACHMENT A PRICE COST SCHEDULE - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS ENDOFLIP. All interested companies shall provide a proposal for all Contract Line-Item Numbers (CLINs) listed in ATTACHMENT A PRICE COST SCHEDULE - NX EQ PHYSIOLOGIC MOTILITY ANALYZERS ENDOFLIP. Only Medtronic products will be considered for award. The ordering period is for one 12-month base year with four 12-month option years. Delivery is a FOB destination. Firm-Fixed Price Orders will be placed against this contract in writing and will provide the delivery locations, delivery dates and exact quantities.  The FAR provision at 52.212-1, Instructions to Offerors Commercial Products and Commercial Services, applies to this acquisition including attached addenda to the provision. The FAR provision at 52.212-2, Evaluation -- Commercial Products and Commercial Services Items, and the specific evaluation criteria as attached addenda also applies to this acquisition. Clause 52.212-4, Terms and Conditions -- Commercial Products and Commercial Services, applies to this acquisition and a statement regarding any addenda to the clause. Addendum is attached. All interested offerors must be registered in the System for Award Management (SAM) prior to submitting a quote. You may access SAM at https://sam.gov/SAM/. Questions regarding this combined synopsis/solicitation are due via email by 10:00 AM Eastern Standard Time (EST) on September 29, 2026, to Contract Specialist, Jalima Jones at Jalima.Jones@va.gov and Contracting Officer Anthony Zibolski at Anthony.Zibolski@va.gov No calls will be accepted. Proposals are due via email by 10:00 AM EST on October 06, 2026, to Contract Specialist, Jalima Jones at Jalima.Jones@va.gov and Contracting Officer Anthony Zibolski at Anthony.Zibolski@va.gov SCOPE OF WORK   The Veterans Health Administration (VHA) Non-Expendable Equipment National Program has identified Physiologic Motility Analyzers (Medtronic EndoFLIP ) product line as a candidate for a VA-wide (otherwise referred to as national ) single Requirements contract award.  Physiologic Motility Analyzers determine the peristaltic smooth movement of some part of the digestive tract (e.g,. esophagus, stomach, small intestine, colon) and the intraluminal pressure exerted on its content. Most of these analyzers can evaluate motility in several areas on the intestinal tract using interchangeable dedicated catheters and accessories for different applications. Motility study results provide information necessary for prescribing treatment such as surgery, drug therapy, and biofeedback therapy. The Contractor must demonstrate the ability to meet all requirements for the solicitation. The objective is to provide Medtronic EndoFLIP Physiologic Motility Analyzers to be used by VHA clinicians throughout the United States and its territories. The period of performance is for one 12-month base period with four 12-month option periods. 2. REQUIREMENT This requirement will be brand name only for Physiologic Motility Analyzers which requires the offeror indicate that the product being offered is the Medtronic EndoFLIP and related accessories. The offeror must also clearly identify each item by brand name (Medtronic EndoFLIP ) including part/model number. The following line-items comprise the Physiologic Motility Analyzers product line: Contract Line-Item Number Brand Part Number Description 0001 Medtronic 47229 ENDOFLIPTM 300 SYSTEM 0002 Medtronic 47230 ENDOFLIPTM 300 EXISTING CUSTOMER PROMO (FOR EXISTING EF 100, 200 SYSTEMS 0003 Medtronic 80488 1-DAY ON-SITE TRAINING 0004 Medtronic 80489 2-DAY ON-SITE TRAINING 0005 Medtronic EF-304 ENDOFLIP 300 READER 0006 Medtronic EF-305 ENDOFLIP PRE-USE TUBE 0007 Medtronic EF-322N ENDO CATHETER 16CM NASAL TIP 0008 Medtronic EF-325N ENDO CATHETER 8CM NASAL TIP 0009 Medtronic ES-310 CATHETER 10MM ESO DILATION 0010 Medtronic ES-320 CATHETER 20MM ESO DILATION 0011 Medtronic ES-330 CATHETER 30MM ESO DILATION 0012 Medtronic ES-ENDOFLIP3001 ONE YEAR SERVICE PLAN 0013 Medtronic ES-ENDOFLIP3002 TWO-YEAR SERVICE PLAN 0014 Medtronic ES-ENDOFLIP3003 THREE-YEAR SERVICE PLAN 0015 Medtronic LK-200 PRE USE CHECK KIT FLIP The Department of Veterans Affairs (VA) is seeking vendors who can provide brand name Medtronic EndoFLIP 300 for Physiologic Motility Analyzers as listed above. The following attachments are incorporated by reference. All criteria outlined in the attachments are applicable to this combined synopsis/solicitation. | Combined Synopsis | 10/06/2026 |
The purpose of this amendment is to: Add VAAR Clause 852.219-76 to Section C Contract Clauses of Attachment A, RFP 36C10X26R0030_NX EQ Irrigation Systems for Endoscopy. C.11 852.219-76 VA Notice of Limitations on Subcontracting Certificate of Compliance for Supplies and Products (NOV 2022) As prescribed in 819.7011(c), insert the following clause. The contracting officer shall tailor the clause in paragraph (a)(2)(iii) as appropriate: VA Notice of Limitations on Subcontracting Certificate of Compliance for Supplies and Products (NOV 2022) (a) Pursuant to 38 U.S.C. 8127(k)(2), the offeror certifies that (1) If awarded a contract (see FAR 2.101 definition), it will comply with the limitations on subcontracting requirement as provided in the solicitation and the resultant contract, as follows: [Offeror check the appropriate box] (i) In the case of a contract for supplies or products (other than from a non-manufacturer of such supplies), it will not pay more than 50% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs as set forth in 852.219-73 or VOSBs as set forth in 852.219-74. Any work that a similarly situated VIP-listed subcontractor further subcontracts will count towards the 50% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted. (ii) In the case of a contract for supplies from a nonmanufacturer, it will supply the product of a domestic small business manufacturer or processor, unless a waiver as described in 13 CFR 121.406(b)(5) is granted. The offeror understands that, as provided in 13 CFR 121.406(b)(7), such a waiver has no effect on requirements external to the Small Business Act, such as the Buy American Act or the Trade Agreements Act. (2) Manufacturer or nonmanufacturer representation and certification. [Offeror fill-in check each applicable box below. The offeror must select the applicable provision below, identifying itself as either a manufacturer or nonmanufacturer]: (i)  Manufacturer or producer. The offeror certifies that it is the manufacturer or producer of the end item being procured, and the end item is manufactured or produced in the United States, in accordance with paragraph (a)(1)(i). (ii)  Nonmanufacturer. The offeror certifies that it qualifies as a nonmanufacturer in accordance with the requirements of 13 CFR 121.406(b) and paragraph (a)(1)(ii). The offeror further certifies it meets each element below as required in order to qualify as a nonmanufacturer. [Offeror fill-in check each box below.] The offeror certifies that it does not exceed 500 employees (or 150 employees for the Information Technology Value Added Reseller exception to NAICS code 541519, which is found at 13 CFR 121.201, footnote 18). The offeror certifies that it is primarily engaged in the retail or wholesale trade and normally sells the type of item being supplied. The offeror certifies that it will take ownership or possession of the item(s) with its personnel, equipment, or facilities in a manner consistent with industry practice. (iii) The offeror certifies that it will supply the end item of a small business manufacturer, processor, or producer made in the United States, unless a waiver as provided in 13 CFR 121.406(b)(5) has been issued by SBA. [Contracting Officer fill-in or removal (see 13 CFR 121.1205). This requirement must be included for a single end item. However, if SBA has issued an applicable waiver of the nonmanufacturer rule for the end item, this requirement must be removed in the final solicitation or contract.] or [Contracting officer tailor clause to remove one or other block under subparagraph (iii).] If this is a multiple item acquisition, the offeror certifies that at least 50% of the estimated contract value is composed of items that are manufactured by small business concerns. [Contracting Officer fill-in or removal. See 13 CFR 121.406(d) for multiple end items. If SBA has issued an applicable nonmanufacturer rule waiver, this requirement must be removed in the final solicitation or contract.] (3) The offeror acknowledges that this certification concerns a matter within the jurisdiction of an Agency of the United States. The offeror further acknowledges that this certification is subject to Title 18, United States Code, Section 1001, and, as such, a false, fictitious, or fraudulent certification may render the offeror subject to criminal, civil, or administrative penalties, including prosecution. (4) If VA determines that an SDVOSB/VOSB awarded a contract pursuant to 38 U.S.C. 8127 did not act in good faith, such SDVOSB/VOSB shall be subject to any or all of the following: (i) Referral to the VA Suspension and Debarment Committee; (ii) A fine under section 16(g) (1) of the Small Business Act (15 U.S.C. 645(g)(1)); and (iii) Prosecution for violating section 1001 of title 18. (b) The offeror represents and understands that by submission of its offer and award of a contract it may be required to provide copies of documents or records to VA that VA may review to determine whether the offeror complied with the limitations on subcontracting requirement specified in the contract or to determine whether the offeror qualifies as a manufacturer or nonmanufacturer in compliance with the limitations on subcontracting requirement. Contracting officers may, at their discretion, require the contractor to demonstrate its compliance with the limitations on subcontracting at any time during performance and upon completion of a contract if the information regarding such compliance is not already available to the contracting officer. Evidence of compliance includes, but is not limited to, invoices, copies of subcontracts, or a list of the value of tasks performed. (c) The offeror further agrees to cooperate fully and make available any documents or records as may be required to enable VA to determine compliance. The offeror understands that failure to provide documents as requested by VA may result in remedial action as the Government deems appropriate. (d) Offeror completed certification/fill-in required. The formal certification must be completed, signed and returned with the offeror's bid, quotation, or proposal. The Government will not consider offers for award from offerors that do not provide the certification, and all such responses will be deemed ineligible for evaluation and award. Certification I hereby certify that if awarded the contract, [insert name of offeror] will comply with the limitations on subcontracting specified in this clause and in the resultant contract. I further certify that I am authorized to execute this certification on behalf of [insert name of offeror]. Printed Name of Signee: Printed Title of Signee: Signature: Date: Company Name and Address: (End of clause) | Combined Synopsis | 08/26/2026 |
Home Delivery Peritoneal Dialysis Items THIS REQUEST FOR INFORMATION (RFI)/SOURCES SOUGHT/RFI IS ISSUED SOLELY FOR INFORMATION AND PLANNING PURPOSES ONLY. THIS IS NOT A SOLICITATION. THE SUBMISSION OF PRICING, CAPABILITIES FOR PLANNING PURPOSES, AND OTHER MARKET INFORMATION IS HIGHLY ENCOURAGED AND ALLOWED UNDER THIS RFI IN ACCORDANCE WITH (IAW) FAR 15.201(e). DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. IAW FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. SOURCES SOUGHT / RFI DESCRIPTION This is NOT a solicitation announcement. This is a Sources Sought/RFI only. The purpose of this Sources Sought/RFI is to gain knowledge of potential qualified sources and their size classification relative to NAICS 339113 (size standard of 1,000 Employees). Responses to this Sources Sought/RFI will be used by the Government to make appropriate acquisition decisions. After reviewing the responses to this Sources Sought/RFI, a solicitation announcement may be published. Responses to this Sources Sought / RFI synopsis are not considered adequate responses for a solicitation announcement. The Department of Veterans Affairs (VA), VISN 5 Martinsburg Network Contracting Office, is seeking sources who can possibly provide Home Delivery Peritoneal Dialysis Items In support of the Washington, DC VA Medical Center. If you are interested and are capable of providing the sought-out supplies/services, please provide the requested information as well as the information indicated below. Response to this notice should include company name, address, point of contact, size of business pursuant to the following questions: (1) Please indicate the size status and representations of your business, such as but not limited to: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), HUBZone, Woman Owned Small Business (WOSB), Large Business, etc.)?__________________ (2) Is your company considered small under the NAICS code identified in this RFI?_____ (3) Are you the manufacturer or an authorized distributor?___________ (4) If you are a large business, do you have any designated/authorized distributors? If so, please provide their company name, telephone, point of Contact and size status (if available)._______________ (5) If you re a small business and you are an authorized distributor/reseller for the items identified above or an equivalent solution, do you alter; assemble; modify; the items requested in any way? If you do, state how and what is altered; assembled; modified?_____ (6) Limitations on Subcontracting: How does your business ensure compliance with the limitations on subcontracting as outlined in FAR 19.505? Specifically, what percentage of the work will be performed by your company versus subcontractors?__________ (7) Are the items you are identifying/providing considered Commercial of the Shelf (COTS) items as defined in FAR Part 2.101 under commercial items.____________ (8) Non-Manufacturer Rule: If applicable, can you confirm your business complies with the Non-Manufacturer rule? Specifically, does your company: Provide a product from a small business manufacturer or processor? Take ownership or possession of the item(s) with its personnel, equipment, or facilities in a manner consistent with industry practice?____ (9) Please indicate whether your product conforms to the requirements of the Buy American Act?__________ (10) Does your company have a Federal Supply Schedule (FSS) GSA/NAC/SAC/BPA/NASA SEWP or any other Federal Government contract? If so, please provide the contract number(s)._________________ (11) If you are an FSS GSA/NAC/SAC/BPA/NASA SEWP or any other Federal Government contract holder, are all the items/solution you are providing information for available on your schedule/contract? Please state if all or some items are available on the contract.___ (12) Please submit your capabilities statement illustrating your organization s ability to meet the described salient characteristics or equal to items for planning purposes; show clear, compelling and convincing evidence that all equal to items" meet all the salient characteristics for all items. (13) Please review salient characteristics/statement of work (if applicable) and provide feedback or suggestions. If none, please reply as N/A.________ (14) Please provide your SAM.gov Unique Entity ID/Cage Code number.______________ Responses to this notice shall be submitted via email to Theresa.thomas7@va.gov. Telephone responses will not be accepted. Responses must be received no later than Thursday, November 12, 2026 by 4PM EST. All responses to this Sources Sought/RFI will be used for planning purposes only. If a solicitation is issued as a result of the information provided from this RFI, all interested parties must respond to that solicitation separately IAW the specifications of that solicitation announcement. Responses to this Sources Sought / RFI notice is not considered a request to be added to a prospective bidders list or to receive a copy of the solicitation. STATEMENT OF WORK Home Delivery Peritoneal Dialysis Items 1. Introduction The Washington, DC VAMC requires a contractor to provide home delivery of peritoneal dialysis items and home dialysis supplies for veterans. The service should ensure timely, accurate, and reliable delivery of all necessary dialysis supplies to the patients' residences, ensuring continuity of care and adherence to prescribed treatment regimens. 2. Objectives The objective of this contract is to deliver peritoneal dialysis supplies directly to veterans' homes, ensuring they have the necessary items for their treatment. The contractor will be responsible for the coordination, packaging, shipment, and delivery of supplies, as well as managing any related customer service inquiries. Description of Supplies/Services: Provide Peritoneal Dialysis (PD) as the Medical Center s Supply vendor to provide home dialysis supplies/DME. CAPD and CCPD supplies Any type of solution usage and supplies in amount(s) based on prescriptions from physicians. This will include peritoneal dialysis solutions and specialized/ancillary supplies. This will include rentals for peritoneal dialysis cycler machines and assistance with managing the administrative and logistical functions of home dialysis, while allowing VA clinicians to focus on clinical care and outcomes. Supplies will be delivered on a 28-day delivery cycle. 3. Scope of Work The contractor shall provide the following services: 3.1 Order Processing Process orders for peritoneal dialysis supply as prescribed by VA healthcare providers. Maintain a secure system for tracking orders and delivery status. 3.2 Supply Management Ensure adequate inventory of prescribed peritoneal dialysis supplies. Provide supplies that meet or exceed FDA standards and VA specifications. 3.3 Packaging and Delivery Package supplies in a manner that ensures items remain sterile and are not damaged during transit. Deliver supplies to veterans' homes within specified timelines. Provide delivery notifications to veterans, including tracking information. 3.4 Customer Service Provide a dedicated customer service team to handle inquiries, complaints, and support requests from veterans and VA personnel. Address and resolve delivery issues promptly. 3.5 Quality Control Implement quality control measures to ensure accuracy and reliability of deliveries. Report any discrepancies or issues to the VA Medical Center immediately. 4. Deliverables The contractor shall deliver the following: 4.1 Monthly Reports Provide monthly reports detailing order fulfillment, delivery times, and any incidents or issues encountered. 4.2 Customer Feedback Collect and report customer feedback to the VA Medical Center for continuous service improvement. 5. Performance Metrics The contractor's performance will be evaluated based on the following criteria: 5.1 Timeliness Deliver at least 95% of orders within the agreed-upon delivery window. 5.2 Accuracy Ensure 99% accuracy in order fulfillment and delivery. 5.3 Customer Satisfaction Achieve a customer satisfaction rate of at least 90% as measured by surveys and feedback. 6. Period of Performance The contract period will be 12 months from the award date. 7. Security and Confidentiality The contractor must comply with all relevant regulations and policies regarding the handling of veterans' personal health information (PHI) and personal identifiable information (PII). All data must be handled in accordance with HIPAA and VA privacy requirements. 8. Contractor Qualifications The contractor must demonstrate: Experience in managing and delivering medical supplies. Capability to handle large volumes of orders and deliveries. Adequate customer service infrastructure. Compliance with all federal, state, and local regulations. 9. Point of Contact the VA Medical Center will designate a Contracting Officer's Representative (COR) who will be the primary point of contact for contract administration and oversight. 10. Invoicing and Payment The contractor shall submit monthly invoices detailing the supplies delivered and orders fulfilled. Payment will be made upon verification and acceptance of delivered items by the VA Medical Center. See attached CLINs. | Market Research | 11/12/2026 |
The Indian Health Service (IHS) intends to procure DataRay D4™ (DataRay platform, fourth‑generation release) to support the Northern Navajo Medical Center (NNMC). See attached documentation | Market Research | 11/13/2026 |
Additional Details
Solicitation Number
36C10X26R0054
Archive Date
Feb 11, 2027
Office Address
FREDERICK, MD, 21703