GovChime
UEI: E1NJG8X46V78 • CAGE: 9DY96

DIRECT INTERACTIONS INC (WA)

Registration and award facts

SAM.gov registration as of

Net obligations since FY2023
$129.32K
$129,319under this UEI
FY2026 obligations
$47.56K
$47,563Provisional
Awards and orders
3
with positive net obligations1 IDV vehicle held
Latest action
Sep 4, 2026
SAM.gov registration
Active
Registration expiration date Oct 5, 2027

Registration

Entity structure
Corporate Entity (Not Tax Exempt)
Business start date
Jul 6, 2007 (19 years)
Location
Seattle, WA
State of incorporation
Washington
Purpose of registration
All Awards

† FY2026 obligations (provisional; DoD awards signed after Jul 28, 2026 are not yet public).

Contract actions that the Department of Defense both funds and awards are withheld at the source for 90 days, so DoD awards signed after Jul 28, 2026 are not yet public.

Source: SAM.gov entity registration and FPDS contract actions recorded under UEI E1NJG8X46V78. GovChime does not check exclusions.

Performance

Net obligations recorded under this UEI since FY2023. Top lists show the largest five by share of this vendor's net obligations; the shares do not sum to 100%.

Net obligations by fiscal year of action

  • FY2026: $47,563 (provisional)
  • FY2025: $43,242
  • FY2024: $28,814
  • FY2023: $9,700

Total across 4 fiscal years: $129,319

Top awarding agencies

Top awarding sub-agencies

Top NAICS by obligations

Top product and service codes by obligations

  • R699Support- administrative: other$81,664, 63.1%
  • R499Support- professional: other$47,655, 36.9%

Capabilities

NAICS codes

Small: small business for that NAICS, self-certified in SAM.gov registration.

SBA certifications

No certification in the SBA profile data.

Federal Capability Statement

Since 2007 Direct Interactions has been helping organizations better serve the public through innovative work-from-home call center solutions. We are a fast-growing BPO based in Seattle with employees in 48 states. By building and managing teams of compassionate and empathetic humans, we are able to achieve measurable improvements in outcomes. With experience in disaster response, local and state government, and the private sector, we deliver kind, correct, and complete results.

Capabilities & Services

Contact Center
Call Center
Call Answering Service
Telephony Services
Inbound/Outbound Phone Support
Call/Information Center
Healthcare Call Center
Answering Service
Medical Answering Service
Professional Answering Service
Tele-Messaging Service
Emergency Answering Service
Appointment Setting
Appointment Scheduling
Help Desk
Dispatch Services
Customer Care Calling
Online help desk
Email management
Web Chat Assistance
Hotline Services
Remote Agents
Reservation support

Contracts

Latest awards and orders

  1. 1145PC23P0008Purchase orderPeace CorpsLatest action
  2. W911S225DA003Indefinite delivery contract (IDC)VehicleDepartment of DefenseDepartment of the ArmyLatest action
  3. W911S226FA061Delivery orderunder an indefinite delivery contract (IDC)Department of DefenseDepartment of the ArmyLatest action
  4. W911S225FA029Delivery orderunder an indefinite delivery contract (IDC)Department of DefenseDepartment of the ArmyLatest action

Contact Info

As of . Source: SAM.gov Points of Contact.

SAM.gov registration for DIRECT INTERACTIONS INC lists a physical address and a separate mailing address, along with 2 verified points of contact. Past Performance contacts are the recommended outreach channel for due-diligence references; Government Business contacts handle procurement-facing correspondence.

Source: SAM.gov entity registration. Contacts displaying numeric or placeholder names have been filtered (defense-in-depth).

Physical Address

701 5TH AVE

STE 4200

SEATTLE, WA, 98104

USA

Mailing Address

701 5TH AVE

STE 4200

SEATTLE, WA, 98104

USA

Government Business Contact

Matt Storey

President

701 5th Ave Ste 4200

Seattle, WA, 98104

USA

Electronic Business Contact

Matt Storey

President

701 5th Ave Ste 4200

Seattle, WA, 98104

USA

Additional Details

As of . Source: SAM.gov Entity Registration.

DIRECT INTERACTIONS INC has no active federal suspension or debarment on record in SAM.gov. Current SAM.gov registration expires October 5, 2027.

Source: SAM.gov entity registration (FAR responses, registration status). Always verify active exclusions against the authoritative record on SAM.gov before contract award.

Compliance & Risk Assessment

Source: SAM.gov FAR responses

Suspension/Debarment Status

SAM.gov registration reports no active exclusion

Public Display

Entity information is publicly displayed

Disaster Relief Registry

Registered for disaster relief contracting

Bonding Information

No bonding information provided

EDI

Not declared in SAM.gov

Business Structure

Source: SAM.gov
Profit Structure:For Profit Organization
Organization:Subchapter S Corporation

Registration Details

Source: SAM.gov

Initial Registration

Apr 23, 2026

Last Update

Oct 6, 2026

Registration Activation

Active — Oct 6, 2026

Fiscal Year End

12/31

Country of Incorporation

USA

Congressional District

07